TAKE STEPS TO PROTECT YOUR CLIENTS AND YOURSELF!
As hackers continue to use fraudulent online messages to steal money from unsuspecting home buyers, the best way to protect yourself and your clients is to avoid using e-mail to transmit or store transaction-related details. Instead, security experts recommend using other tools to handle information about home sales—and making sure every client knows that instructions related to their home purchase will never appear in their inbox.
A key way to protect your clients, your brokerage and yourself from the scammers is to make clear to your buyers that no one involved in their transaction will use e-mail to send them an sensitive information or instructions–and that they should check with you or another authorized person using a known phone number if they receive such a message.