iBuyers, data security threats, MLS vulnerabilities, and venture capital growth are poised to shake up the housing industry over the next two years, according to the 2020 Swanepoel Trends Report. The 200-page report, which was released Monday by real estate consulting and research firm T3 Sixty, is in its 15th year and is closely watched for insights into the key issues affecting the industry.
The real estate business, historically dominated by fragmented independent contractors and mom-and-pop brokerages, is becoming more comprised of larger companies armed with artificial intelligence platforms that are hyper-focused on enhancing the consumer experience, the report notes. “The industry is changing at what appears to be an unprecedented pace,” writes Stefan Swanepoel, chairman and CEO of T3 Sixty. “The industry feels chaotic. Perhaps more than ever, residential real estate brokerage leaders struggle to answer the all-important questions: How do I determine what is important, and where do I get a thorough analysis of the topics, trends, innovations, business models, and companies rapidly pushing the industry into the future?”