The commission payment is the top reason for consumer dissatisfaction in real estate, according to a new survey from Shelterzoom, a blockchain-powered industry platform. Shelterzoom surveyed more than 1,000 consumers to find out their top complaints and concerns in the homebuying process.
43% of consumers say the agent’s commission is to high. Other common complaints cited in the survey are too much paperwork (39%); the process takes too long (36.6%); it’s too confusing (28.2%).